FAQ

Frequently Asked Questions

1. Where are you located?

Chihiros is based in the United States.
Address: 70 Washington Square South, New York, NY 10012, United States.

2. How long does shipping take?

Orders are typically processed within 1–3 business days.
Delivery usually takes 5–10 business days depending on location.

3. Do you ship internationally?

Yes, we ship worldwide. Shipping times may vary based on destination.

4. How can I track my order?

Once your order ships, you will receive a tracking number via email.

5. Do your products come with a warranty?

Yes, all Chihiros products include a limited manufacturer warranty.

6. How can I contact support?

Email: contact@chihiros.com
Phone: +1 2345 678 910 / +1 2345 678 109