Last Updated: 2026

This website is operated by Chihiros. Throughout the site, the terms “we,” “us,” and “our” refer to Chihiros. By accessing or using our website, you agree to be bound by the following Terms of Service.

If you do not agree to all terms, you may not access the website or use any services.

1. Online Store Terms

By agreeing to these Terms of Service, you confirm that:

• You are at least 18 years old, or

• You have given consent for a minor dependent to use this site

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any viruses, malware, or harmful code.

2. General Conditions

We reserve the right to:

• Refuse service to anyone at any time

• Limit quantities of products

• Cancel or restrict suspicious orders

• Modify or discontinue products without notice

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission.

3. Accuracy of Information

We strive for accuracy but do not guarantee that product descriptions, pricing, or other content is error-free.

We reserve the right to:

• Correct errors

• Update information

• Cancel orders if inaccuracies occur

4. Products and Pricing

All prices are listed in USD unless otherwise stated.

We reserve the right to change pricing at any time without prior notice.

Certain products may be available exclusively online and may have limited quantities.

We do not guarantee that product colors or images displayed on your screen are accurate representations.

5. Billing and Account Information

You agree to provide current, complete, and accurate purchase information.

We reserve the right to:

• Refuse or cancel any order

• Limit quantities per person or household

• Verify payment information

6. Shipping and Delivery

Delivery times are estimates and not guaranteed.

Chihiros is not liable for delays caused by:

• Shipping carriers

• Customs processing

• Natural disasters

• Force majeure events

Risk of loss transfers to the customer upon shipment.

7. Returns and Warranty

Returns and warranty claims are governed by our separate Return Policy and Warranty Policy.

We reserve the right to deny returns that do not meet eligibility criteria.

8. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Product designs

• Images

• Text

• Graphics

• Software

Are the exclusive property of Chihiros and protected under U.S. and international intellectual property laws.

Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by law, Chihiros shall not be liable for:

• Indirect or consequential damages

• Loss of profits

• Loss of data

• Personal injury

• Property damage

Our total liability shall not exceed the amount paid for the product purchased.

10. Disclaimer of Warranties

All products and services are provided “as is” and “as available.”

We do not guarantee:

• Uninterrupted service

• Error-free operation

• That defects will be corrected

Except as expressly stated in our Warranty Policy.

11. Indemnification

You agree to indemnify and hold harmless Chihiros, its directors, employees, affiliates, and partners from any claim arising from:

• Violation of these Terms

• Misuse of products

• Violation of law

12. Arbitration and Governing Law

These Terms shall be governed by the laws of the State of New York, United States.

Any disputes shall be resolved through binding arbitration in New York, except where prohibited by law.

You waive the right to participate in class-action lawsuits.

13. Termination

We may terminate or suspend access to our website immediately, without notice, for violation of these Terms.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time.

Continued use of the website constitutes acceptance of changes.

15. Contact Information

Chihiros
70 Washington Square South
New York, NY 10012
United States

Phone: +1 2345 678 910
Phone: +1 2345 678 109
Email: contact@chihiros.com